Your Depositor Has Died: Actions to Take, Mistakes to Avoid

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Member PriceNon-Member PriceDescription
$200.00 Live Webinar
$200.00 * Archived Webinar
$250.00 * BOTH Live Webinar and Archived Webinar
$169.00 Archived Webinar ONLY (for CUs < $20M in Assets)

*CDs will no longer be provided for 2015 webinars ordered after 12/31/15 and will not be available for 2016 webinars

   

Wednesday, April 13, 2016

9:00 am – 10:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

It could happen today – one of your depositors dies. What should you do? Many areas may be affected when a depositor dies. Issues may arise regarding accounts, safe deposit boxes, claims against the estate, payment of checks, and outstanding loans. Your institution needs to act appropriately and promptly to avoid liability. In addition, having the knowledge to handle these transactions during this stressful time for the deceased’s friends, family, beneficiaries, and business associates will enhance your professionalism and facilitate the estate settlement process. This webinar will thoroughly explain the proper steps your institution should follow when a depositor dies, including best practices used by other institutions.

Continuing Education: Attendance verification for CE credits upon request

HIGHLIGHTS

  • Can you pay checks after the death of the accountholder?
  • Who can negotiate a check made payable to the deceased accountholder?
  • Who is entitled to the account upon the death of the accountholder?
  • Can the decedent’s accounts be setoff for debts owed to your institution?
  • How should you deal with the deceased’s estate or relatives?
  • When can Social Security funds be reclaimed from your institution?

  • TAKE-AWAY TOOLKIT
    • Sample procedures for handling accounts of the deceased
    • Guide to Federal Government ACH Payment Reclamations
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key

DON’T MISS THIS RELATED WEBINAR!

“Your Borrower Has Died: Actions to Take, Mistakes to Avoid”
on Thursday, July 7, 2016

WHO SHOULD ATTEND?

This informative session will be useful to all deposit operations personnel, collectors, service representatives, compliance staff, attorneys, and managers.

PLEASE NOTE
Webinar content is subject to copyright and intended for your individual financial institution’s use only.

MEET THE PRESENTER

Elizabeth FastElizabeth Fast, JD, CPA
Spencer Fane LLP

 
View Shopping CartView Registration Options and Pricing
Member PriceNon-Member PriceDescription
$200.00 Live Webinar
$200.00 * Archived Webinar
$250.00 * BOTH Live Webinar and Archived Webinar
$169.00 Archived Webinar ONLY (for CUs < $20M in Assets)

*CDs will no longer be provided for 2015 webinars ordered after 12/31/15 and will not be available for 2016 webinars